SHIPPING & RETURN POLICY

Shipping Policy
FLAT Rs 99/- charged for shipping. (COD charge applicable ).
For Domestic Shipping:

New leaf ships to all serviceable areas in India.
We do understand the importance of  receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.

You can connect with us anytime at team@newleafstore.co.in

You can also call us on +91 7977515815 between  Monday to Friday, between 11am to 8pm.

We will try to resolve your issue at the earliest.

Shipping Time:

All products are shipped out between 1 – 10 working days.

If the order is customized it will take around  7-15 working days.
For Cash on Delivery orders :
Flat charge of Rs 50/- charged for COD orders.

In case your pin code is not serviceable for COD we shall request you to make the payment online.

You cannot open the box without making the payment at the time of delivery.

If the product or packaging has been tampered with, do not accept the order

No credit/debit cards are accepted at the door under the Cash on Delivery method

 Returns & Exchanges:

New leaf does not have a return policy.

For exchange of the purchased product we might request you to share an image of your product/ s.  for your order to qualify as an exchange.

You must raise an exchange request by emailing us on team@newlefstore.co.in within 48 hours of receipt of your order received. The customer will bear the shipping charges to our warehouse for all the other reason of exchange other than if the product delivered is damaged. The product must dispatched to our warehouse within 48 hours after the exchange request is raised.
Products purchased during sale will not be exchanged/returned.

Product packaging, labels & tags must not be tampered with.
3-months warranty against manufacturer defect.

Product must be in perfect condition.

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.

Cancellations:

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

The order should be cancelled within 24hours of the order placed.
New Leaf reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

For International Shipping:


In case of international orders, shipping cost is charged in addition to your bill amount as per weight, distance to destination from Mumbai and duties, if any, as calculated by our logistics service provider (courier). Please email us on team@newleafstore.co.in for more information.